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FAQ

FAQ

Books:

What are the condition of your books?

We purchase new/unused books. Many of our books are last copy books, which simply means the publisher is either no longer printing this book, or may be changing the cover. Some of these books will have a small black mark on the bottom of the book. These books are still brand new, and the mark does not affect the cover/pages of the books. Our last copy books are deeply discounted by the publisher, which allows us to pass the savings on to your program.

Are there discounts for large quantity purchases?

Please contact us for purchases over 1000 copies per title

Are you a Sole Source Supplier?

Review our sole source letter 

I can't find the book I am looking for. Can you help?

We work with hundreds of publishers and may be able to find what you are looking for. We are always glad to search our database. Contact Us with as many details as you can (Title, Author, ISBN)

Ordering:

How can I place an order?

You have several options for placing an order with us:

  • Online using our shopping cart
  • By phone at 1-877-251-6598
  • By Fax at 1-877-405-3018
  • By using our catalog order form

What payments types do you take?

We accept:

  • All major credit cards
  • Approved Purchase Orders
  • Check
  • Terms for approved customers

Can I receive a quote?

We are happy to create a quote for our customers who require them to obtain Purchase Orders*.  To request a quote please call us at 1-877-251-6598.

*please note while we can give you a quote, we are unable to hold your books. Quantities on quotes may be unavailable when you are ready to place your order. 

Shipping:

How long does it take for my books to arrive?

Our goal is to ship within 1 business day of your order! There are exceptions for back ordered items, inventory counts or holidays. We ship via UPS ground or USPS media mail, depending on the size of your order.

How much is your shipping charge?

We offer FREE shipping on all orders over $50 and a flat $5.00 fee on all orders under $50. 

Can you ship at a later date/multiple dates?

Yes we can ship anytime up to a year after your order. Contact Us for more details.

Pre-Paid Accounts

I have multiple sites that order books. What is the best way to have them pick out and purchase their books?

We are pleased to offer Pre-Paid Accounts.  This is an easy,  hassle free way to place money on account for each site. Click here for more details or contact us.

 

 

 

 

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